Partner Information
Organisation Overview
Current revenue mix and customer base
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People and Skills
Technical team, sales capability, and skills inventory
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Skills Inventory — rate your team's capability
| Skill Area | Strong | Basic | None |
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Current Tools and Systems
Ticketing, monitoring, IaC, security, backup
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Tools Inventory — list all tools currently in use or licensed
| Tool / Product | Category | Monthly Cost | Users | Usage (Heavy / Light / Unused) |
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Current Processes
Service delivery, sales, financials, and governance
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Your Managed Services Ambition
Where you want to go and what success looks like
Readiness Visualisation
Radar charts and executive summary auto-update as you complete the assessment
Overall Readiness
Skills Coverage
Tools & Systems Maturity
Process Maturity
Readiness Scorecard
Detailed breakdown. Scores update in real-time.
Recommended Starting Maturity Stage
Stage 1: Human-Led, Tool-Light
Deliver with people, runbooks, and AWS-native tools. Spreadsheets before platforms.
Stage 2: Selective Tooling
Lightweight ITSM, cost dashboards, alert aggregation. Invest where it solves a bottleneck.
Stage 3: Tool-Enabled Scale
Standardised ITSM, IaC, multi-customer observability. Automation handles the routine.