Privacy Policy

Last updated: 20 May 2025

Salamander Advisory Services Pte. Ltd. (“Salamander Advisory”, “we”, “us”, “our”) is committed to

safeguarding your privacy. This Privacy Policy describes how we collect, use, disclose and

protect your personal data when you visit our website (www.salamanderadvisory.com), use

our mobile or social media applications, or interact with us in person or online.

1. Data Controller & Contact Details

Company: Salamander Advisory Services Pte. Ltd.

Address: 2 Venture Drive, #19-18 Vision Exchange, Singapore 608526

Data Protection Officer: Mr Bill Padfield, DPO

For any privacy enquiries or requests to exercise your data rights (see Section 4), please

write to us at https://www.salamanderadvisory.com/contact.

2. Applicable Laws & Your Rights

We comply with Singapore’s Personal Data Protection Act 2012 (PDPA). Where applicable,

we also adhere to:

• EU General Data Protection Regulation (GDPR)

• UK GDPR

• California Consumer Privacy Act (CCPA)

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Correct inaccuracies

• Erase your data (“right to be forgotten”)

• Restrict or object to processing

• Port your data in a machine-readable format

• Withdraw consent at any time

To exercise any right, please write to us at https://www.salamanderadvisory.com/contact.

We will respond within one week of your request.

3. Information We Collect

Category Examples Legal Basis
Identity & Contact Data Name, email, phone, job title Consent; Contractual
Technical & Usage Data IP address, browser, device, pages visited Legitimate Interests
Transactional Data Service enquiries, payment records Contractual Necessity
Marketing & Engagement Email opens, clicks, newsletter preferences Consent
Demographic Data Age, location, industry (non-identifiable) Consent

We only collect what is necessary for the purposes set out below.

We only collect what is necessary for the purposes set out below.

4. How We Use Your Data

  1. Service Delivery & Support

    To process enquiries, deliver quotes, manage projects, and for correspondence.

  2. Site Security & Performance

    To monitor, analyse and improve our website and applications.

  3. Marketing Communications

    Where you’ve opted in, to send newsletters, event invites, and thought-leadership

    content.

  4. Legal & Regulatory Compliance

    To meet statutory obligations, defend legal claims or respond to lawful requests.

We never sell your personal data and only share it with third-party processors under strict

Data Processing Agreements.

5. Cookies & Tracking

We do not yet, but we may use cookies and similar technologies to enhance your

experience:

  • Type Purpose Manage Preferences

  • Strictly Necessary Site functionality & security Cannot be disabled

  • Analytics Usage statistics (e.g. Google Analytics) Opt-out via cookie banner

  • Marketing Retargeting & campaign performance Opt-in/withdraw via banner

  • Use your cookie settings to manage preferences.

6. Third-Party Processors & International Transfers

We engage reputable providers for hosting, analytics, CRM and email distribution (e.g. AWS,

Google Analytics, HubSpot, Mailchimp). All are bound by contractual commitments to protect

your data. If we transfer data overseas, we implement safeguards such as Standard

Contractual Clauses.

7. Data Retention & Security

  • Retention Periods:

    • Enquiry records: 2 years

    • Analytics logs: 12 months

    • Marketing consents: until withdrawal

  • Security Measures:

    • Encryption in transit (TLS) and at rest

    • Role-based access controls

    • Regular vulnerability assessments and staff training

In the unlikely event of a data breach, we will notify you and the Personal Data Protection

Commission within 72 hours, where required by law.

8. Children & Sensitive Data

Our services are not directed at children under 16 years. We do not knowingly collect data

from minors. Should we ever process sensitive data (e.g. contact information), we will obtain

explicit consent and apply enhanced security measures.

9. Changes to This Policy

We may update this Policy to reflect legal, technical or organisational changes. Material

updates will be highlighted on our website and, where appropriate, via email notification. The

“Last updated” date at the top indicates when this version came into effect.

Thank you for trusting Salamander Advisory with your personal data. We are dedicated to

maintaining the highest standards of privacy and transparency.